- What are your hours?
- Our office hours are 8 a.m. to 5 p.m. Monday through Friday.
- How do I report an outage?
- Please call 888-827-3322, text "OUT" to 85700 or use our mobile app to report an outage.
- How do I pay my bill?
- We offer many ways to pay your bill. You can pay using our First Electric mobile app, our website, our office or by calling 844-729-3322.
- How do I get new service?
- You can request new service by completing an application on our app or you can call 800-489-7405.
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new members join per month on average
First Electric has partnered with MoneyGram to increase the number of locations and hours of operation available for you to pay your bill.
Here’s how to pay with MoneyGram:
1. Find a MoneyGram location that accepts bill payments, such as Walmart.
2. Bring the following:
- Enough cash for the electric bill plus the $1.50 MoneyGram fee
- First Electric account number
- Receive Code: 15148