First Electric Coronavirus Response - For the safety of our members, customers and employees during the COVID-19 outbreak, our lobbies will be closed effective March 17, 2020, in Bryant, Heber Springs, Jacksonville, Perryville and Stuttgart until April 1. Drive-thru services will remain open at all locations from 8 a.m. to 5 p.m. The Stuttgart office will have a payment drop-off at the front entrance doors. Members can still make payments and manage their accounts through the First Electric App. Learn more.

Arkansas One-Call

Digging a foundation, planting a tree and building a fence have at least one thing in common — all should be done only after contacting Arkansas 811 so nearby underground utilities may be marked.

The free call-before-you-dig service may be reached by dialing 811 or 800-482-8998. Unless it’s an emergency, you should call 811 at least two business days before you want to excavate and mark the area with white paint or flags.

Participating in Arkansas 811 keeps members of the public safe and minimizes the risk of someone digging into our facilities and causing an outage. Most of our power lines should be buried at least 24 inches underground, but that can vary. Regardless, if you’re digging near an underground cable, you could be electrocuted.

Link to Okie 811

First Electric and other utilities help fund Arkansas 811. Once Arkansas 811 confirms the location of the excavation area, it passes that information to Arkansas Utility Protection Services, or ARKUPS. Personnel of the not-for-profit subsidiary of Arkansas One-Call handle the marking of the underground utilities.