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Please call 888-827-3322, text "OUT" to 85700 or use our mobile app to report an outage.
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You can request new service by completing an application on our app or you can call 800-489-7405.

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Arkansas 811

Digging a foundation, planting a tree and building a fence have at least one thing in common — all should be done only after contacting Arkansas 811 so nearby underground utilities may be marked.

The free call-before-you-dig service may be reached by dialing 811 or 800-482-8998. Unless it’s an emergency, you should call 811 at least two business days before you want to excavate and mark the area with white paint or flags.

Participating in Arkansas 811 keeps members of the public safe and minimizes the risk of someone digging into our facilities and causing an outage. Most of our power lines should be buried at least 24 inches underground, but that can vary. Regardless, if you’re digging near an underground cable, you could be electrocuted.

Link to Okie 811

First Electric and other utilities help fund Arkansas 811. Once Arkansas 811 confirms the location of the excavation area, it passes that information to Arkansas Utility Protection Services, or ARKUPS. Personnel of the not-for-profit subsidiary of Arkansas One-Call handle the marking of the underground utilities.