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Our office hours are 8 a.m. to 5 p.m. Monday through Friday.
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Please call 888-827-3322, text "OUT" to 85700 or use our mobile app to report an outage.
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We offer many ways to pay your bill. You can pay using our First Electric mobile app, our website, our office or by calling 844-729-3322.
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You can request new service by completing an application on our app or you can call 800-489-7405.

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With the increase of home offices, electronic equipment and reliance on electricity, many homeowners have purchased a portable generator for use in their home during power outages. However, they may lack a safe and economical way to connect their generator.

For members using a generator or wanting to purchase a generator, First Electric Cooperative offers GenerLink™, a meter collar device installed on your electric meter that allows you to easily connect a generator to your home during outages. With GenerLink™ you simply plug in the generator and use your household main circuit panel to select the circuits and appliances you want to operate based on the generator capacity. 

For Generlink Device information, click here.

For Generlink Compatibility Guide, click here.


GenerLink™ provides a safe means for connecting a portable generator to your home, and it automatically disconnects your home from First Electric’s power grid when the generator is connected and producing power. It prevents risky do-it-yourself solutions that can be hazardous for you, your family and First Electric personnel working to restore power.


GenerLink™ is simple to use and easily installed. A First Electric employee can connect it in less than 30 minutes. Once connected, you just plug your generator into GenerLink™.

Please note: GenerLink™ is only compatible with a 200 amp service.


GenerLink™ offers you total flexibility and control. You simply select the circuit or appliances you want to run using your home’s circuit panel. Unlike other generator connections, you can change your appliance selections at any time using GenerLink™.


Nothing else can match the benefits or price of GenerLink™. With optional payment plans or financing available, GenerLink™ is more competitively priced than any other alternative available today.

Pricing (plus tax and including installation):

  • MA23N with 20- or 30-amp cord – $806.25
  • MA24N with 20-, 30- or 50-amp cord – $967.50

Prices above include the standard 20-foot cord. Longer cords may be purchased for an additional price:

  • 40 foot – $156.25
  • 60 foot – $268.75
  • 80 foot – $318.75
  • 100 foot – $368.75

Qualifying First Electric members can put $200 down and pay the remaining balance throughout 12 months interest free. Payments are added to the electric bill.

You can call 800-489-7405 to speak with a marketing representative.