Surge HELP

Computers, refrigerators, TVs, washing machines, phones and heat pumps are only a few of the electronics and appliances that can be damaged by electrical surges, such as those caused by lightning strikes.

First Electric members can enroll in Surge HELP® for financial protection from surge damage for their homes’ electronics and appliances. The Surge HELP® (Home Electronics Loss Protection) plan is offered to members through Dominion Products and Services Inc.

SurgeHELP Logo

Making a claim is hassle-free. The toll-free claims number may be called 24 hours a day, seven days a week. The plan also covers up to $125 in diagnostic/service fees for a valid claim. Other Surge HELP® benefits include:

  • Protection for electronics and appliances starts for as little as $3.95 a month.
  • The homeowner is reimbursed up to the program limit if damaged equipment can’t be repaired.
  • No hidden fees.
  • No equipment or installation required.

To enroll in Surge HELP® or get more information, please click here or call 1-866-328-8651 option 4. For claims, please call 877-727-2938.

Coverage Levels:

  • $3.95/month -- up to $1,000/year in protection
  • $5.95/month -- up to $2,000/year in protection
  • $7.95/month -- up to $3,000/year in protection
  • $9.95/month -- up to $4,000/year in protection
  • $11.95/month -- up to $5,000/year in protection

Please note: Payments are billed by Dominion Products and Services Inc. on an annual basis.