Need Help?

What are your hours?
Our office hours are 8 a.m. to 5 p.m. Monday through Friday.
How do I report an outage?
Please call 888-827-3322, text "OUT" to 85700 or use our mobile app to report an outage.
How do I pay my bill?
We offer many ways to pay your bill. You can pay using our First Electric mobile app, our website, our office or by calling 844-729-3322.
How do I get new service?
You can request new service by completing an application on our app or you can call 800-489-7405.

Thanks for your message. We’ll follow up soon.

There was a problem submitting your request. Please try again.

Download the First Electric Mobile App

Make a Smart Payment in person with the First Electric App.

First Electric members can pay with cash using the First Electric Mobile app, which provides a map of participating locations and a barcode that members can show or print.
 

Here's how:

1. Find a participating location near you in the First Electric app or on the web.

2. Find your barcode in the First Electric app or print it from, the web.

3. Visit the participating location, scan the code at the checkout and pay your bill and make a cash payment which is posted to your account immediately.

When it comes to paying your bill, convenience is key. Now, you can pay your bill at participating local retailers with First Electric app. Use your barcode and pay your bill when you get groceries, gas or more. Find a location and get started today.

Smart Payments Image

 

Download the app here:
Download Apple App Download Android App

*SERVICE FEE MAY APPLY. VANILLADIRECT IS PROVIDED BY INCOMM FINANCIAL SERVICES CALIFORNIA, INC. AND BY INCOMM FINANCIAL SERVICES, INC. (NMLS# 912772), WHICH IS LICENSED AS A MONEY TRANSMITTER BY THE NEW YORK STATE DEPARTMENT OF FINANCIAL SERVICES. TERMS AND CONDITIONS APPLY.

The ARBroadbandNow Project has created a survey to learn more about the importance and availability of broadband internet services in Arkansas.

Complete the survey here: https://www.surveymonkey.com/r/JFSRYZH
or scan the QR code with your smart phone to load it automatically!