Need Help?

What are your hours?
Our office hours are 8 a.m. to 5 p.m. Monday through Friday.
How do I report an outage?
Please call 888-827-3322, text "OUT" to 85700 or use our mobile app to report an outage.
How do I pay my bill?
We offer many ways to pay your bill. You can pay using our First Electric mobile app, our website, our office or by calling 844-729-3322.
How do I get new service?
You can request new service by completing an application on our app or you can call 800-489-7405.

Thanks for your message. We’ll follow up soon.

There was a problem submitting your request. Please try again.

Board of Trustees

Reedie Ray

Reedie Ray
Jacksonville 
Chairman

Lois Ann Burks

Lois Ann Burks
Benton 
Vice Chairman

JoAnn Harkey

JoAnn Harkey
Cabot 
Treasurer

Courtney McKendree

Courtney McKendree
Perryville 
Secretary

Lois Ann Bryant

Lois Ann Bryant
Carlisle 

Kim Ezell

Kim Ezell
Drasco 

Jim Hawkins

Jim Hawkins
Mt. Vernon 

Jim Zahnd

Jim Zahnd
Hot Springs 

Toshia Smith

Toshia Smith
Almyra