Need Help?

What are your hours?
Our office hours are 8 a.m. to 5 p.m. Monday through Friday.
How do I report an outage?
Please call 888-827-3322, text "OUT" to 85700 or use our mobile app to report an outage.
How do I pay my bill?
We offer many ways to pay your bill. You can pay using our First Electric mobile app, our website, our office or by calling 844-729-3322.
How do I get new service?
You can request new service by completing an application on our app or you can call 800-489-7405.

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How to Reset Your Main Breaker

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If you are experiencing a power outage at your home, there are two things you should check before calling your local electric cooperative.

First – check with your neighbors to see if their lights are out as well.

IF YOUR NEIGHBOR’S POWER IS ALSO OUT, PLEASE CONTACT FIRST ELECTRIC AT 888-827-3322.

Second – check the digital screen on your electric meter.

If you are the only one without power, and your meter shows a digital reading you should try resetting your main breaker. In most cases, this will be located outside your home near your electric meter, but in older homes, you may find it inside. The main breaker will be the largest breaker in the panel.

To reset the breaker be sure to flip to the OFF position, then to the ON position. A good rule of thumb is to repeat this step TWO times. If your breaker continues to trip, please contact a licensed electrician.

 

The ARBroadbandNow Project has created a survey to learn more about the importance and availability of broadband internet services in Arkansas.

Complete the survey here: https://www.surveymonkey.com/r/JFSRYZH
or scan the QR code with your smart phone to load it automatically!