Need Help?

What are your hours?
Our office hours are 8 a.m. to 5 p.m. Monday through Friday.
How do I report an outage?
Please call 888-827-3322, text "OUT" to 85700 or use our mobile app to report an outage.
How do I pay my bill?
We offer many ways to pay your bill. You can pay using our First Electric mobile app, our website, our office or by calling 844-729-3322.
How do I get new service?
You can request new service by completing an application on our app or you can call 800-489-7405.

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Automatic Bank Draft

Our Automatic Bank Draft service is designed for members who would prefer to spend their time on something other than writing checks each month. When you sign up to pay your monthly electric bill automatically from your bank account, it saves you time. It also means one less check to write and keep track of each month. You'll see your electric bill payment debited on your bank account statement each month. 

To enroll, log in to the First Electric app or visit a First Electric office. If you have questions, call First Electric at 800-489-7405.

First Electric app

 

 

 

Automatic Bank Draft Rep

"You're a member-owner."

Cassidy Cates, Marketing & Member Assistant

800-489-7405