Need Help?

What are your hours?
Our office hours are 8 a.m. to 5 p.m. Monday through Friday.
How do I report an outage?
Please call 888-827-3322, text "OUT" to 85700 or use our mobile app to report an outage.
How do I pay my bill?
We offer many ways to pay your bill. You can pay using our First Electric mobile app, our website, our office or by calling 844-729-3322.
How do I get new service?
You can request new service by completing an application on our app or you can call 800-489-7405.

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PaySite Kiosks

PaySite kiosks provide members  especially those who pay with cash with another convenient way to pay their electric bills.

Kiosks allow members to pay with cash, check, debit and credit card (Visa, MasterCard and Discover) by using the touch screen and following the on-screen and spoken instructions. The automated system has both English and Spanish instructions. The fee to use a PaySite kiosk is $1.50 for cash or check payments and $3 for debit or credit card payments.

Members receive a receipt for every transaction. It includes: date and time of transaction, kiosk location, amount paid, method of payment, member account number, PaySite fee and PaySite transaction number. Payments made at PaySite kiosks are posted to the account the same day and usually within 30 minutes.

Members can find the closest PaySite kiosk and its hours of operation by using the company's website. Below is a list of PaySite kiosks located in or near the co-op's service area:

First Electric Kiosk

  • Connect2First Office at 805 W Main St. Suite C. in Cabot
  • Bill's Cash Saver at 800 Malvern Ave. in Hot Springs
  • CJ's Food Mart at 7404 Batesville Pike in Jacksonville
  • The Country Store at 6699 Heber Springs Road N. in Drasco
  • Dude's Place at 3811 Arkansas 38 in Austin
  • Food Giant at 103 E. 22nd St. in Stuttgart
  • Harps at 1515 Arkansas 5 North in Benton
  • Harps at 801 N. Second St. in Cabot
  • Harps at 901 Main St. in Heber Springs
  • Harps at 1626 E. Harding St. in Morrilton
  • Harps at 100 S. Knoxville, Russellville
  • Harps at 2525 W. Beebe-Capps Expressway in Searcy
  • Harps at 112 Houston Avenue in Perryville
  • Phillips 66 Southbend at 4071 Arkansas 294 in Jacksonville