Need Help?

What are your hours?
Our office hours are 8 a.m. to 5 p.m. Monday through Friday.
How do I report an outage?
Please call 888-827-3322, text "OUT" to 85700 or use our mobile app to report an outage.
How do I pay my bill?
We offer many ways to pay your bill. You can pay using our First Electric mobile app, our website, our office or by calling 844-729-3322.
How do I get new service?
You can request new service by completing an application on our app or you can call 800-489-7405.

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First Electric Cooperative’s AutoCard payment plan allows you automatically to charge your monthly electric bill to an American Express, Visa, MasterCard or Discover card. This recurring monthly payment plan eliminates the need to call or pay online each month. 

No more checks, stamps or worrying about late payments or late fees. You will continue to receive a monthly bill with a notation that the balance automatically will be charged to your debit or credit card on the due date. 

To enroll, log in to the First Electric app. If you have questions, call First Electric at 800-489-7405.

First Electric app

AutoCard Rep

"Got a question? We're here to help!"

Destiny Washington, Member Service Specialist