What are your hours?: Our office hours are 8 a.m. to 5 p.m. Monday through Friday.
How do I report an outage?: Please call 888-827-3322, text "OUT" to 85700 or use our mobile app to report an outage.
How do I pay my bill?: We offer many ways to pay your bill. You can pay using our First Electric mobile app, our website, our office or by calling 844-729-3322.
How do I get new service?: You can request new service by completing an application on our app or you can call 800-489-7405.

Thanks for your message. We’ll follow up soon.

There was a problem submitting your request. Please try again.

Payment Assistance

(Get Adobe Acrobat Reader to view the pdf above.)

Need help paying your electric bill? Download a PDF list of agencies that may be able to help those who qualify.