Need Help?

What are your hours?
Our office hours are 8 a.m. to 5 p.m. Monday through Friday.
How do I report an outage?
Please call 888-827-3322, text "OUT" to 85700 or use our mobile app to report an outage.
How do I pay my bill?
We offer many ways to pay your bill. You can pay using our First Electric mobile app, our website, our office or by calling 844-729-3322.
How do I get new service?
You can request new service by completing an application on our app or you can call 800-489-7405.

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The ARBroadbandNow Project has created a survey to learn more about the importance and availability of broadband internet services in Arkansas.

Complete the survey here: https://www.surveymonkey.com/r/JFSRYZH
or scan the QR code with your smart phone to load it automatically!