Need Help?

What are your hours?: Our office hours are 8 a.m. to 5 p.m. Monday through Friday.
How do I report an outage?: Please call 888-827-3322, text "OUT" to 85700 or use our mobile app to report an outage.
How do I pay my bill?: We offer many ways to pay your bill. You can pay using our First Electric mobile app, our website, our office or by calling 844-729-3322.
How do I get new service?: You can request new service by completing an application on our app or you can call 800-489-7405.

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Pay-by-Phone

Reach the Pay-by-Phone system directly at 844-PAY-FECC (844-729-3322). It is available 24 hours a day. You can pay by American Express, Visa, MasterCard or Discover card or by check.