Need Help?

What are your hours?
Our office hours are 8 a.m. to 5 p.m. Monday through Friday.
How do I report an outage?
Please call 888-827-3322, text "OUT" to 85700 or use our mobile app to report an outage.
How do I pay my bill?
We offer many ways to pay your bill. You can pay using our First Electric mobile app, our website, our office or by calling 844-729-3322.
How do I get new service?
You can request new service by completing an application on our app or you can call 800-489-7405.

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Marathon Electric Water Heaters

The Marathon electric water heater is a seamless polybutylene plastic tank. Marathon water heaters are insulated heavily with a unique, trademarked "Envirofoam" insulation, which makes them incredibly energy efficient.

The exterior jacket of the Marathon is high-impact plastic, which resists dents, scratches, rust and corrosion.

For additional product information visit the Marathon website.

To purchase a Marathon electric water heater, call 800-451-8061.
To verify a warranty, call Rheem's specialty accounts team at 334-203-5833.
For technical issues, call 800-321-6718 and select option 1.

Marathon Water Heater