Need Help?

What are your hours?
Our office hours are 8 a.m. to 5 p.m. Monday through Friday.
How do I report an outage?
Please call 888-827-3322, text "OUT" to 85700 or use our mobile app to report an outage.
How do I pay my bill?
We offer many ways to pay your bill. You can pay using our First Electric mobile app, our website, our office or by calling 844-729-3322.
How do I get new service?
You can request new service by completing an application on our app or you can call 800-489-7405.

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Personalized efficiency checkup to help you save energy.

As your trusted advisor, First Electric Cooperative is here to help you save money on your monthly bill while maintaining a comfortable and convenient lifestyle. Your energy habits and home condition are the primary indicators of how much energy you consume. Our free Home Energy Checkups can help you reduce your energy consumption and ultimately your monthly bill.

Our Marketing and Development Representatives perform these checkups for our members at no additional cost. It’s just one of the benefits you get as an First Electric member. Our representatives come to your home at the scheduled time and provide you a list of ways to improve your home’s efficiency within an hour. When they leave your home, you’ll have the following Home Energy Checkup items to help you reduce energy consumption:

  • Attic Insulation Evaluation
  • Duct Work Conditions
  • General Infrared Review for Infiltration
  • General Air Leak and Weatherization Advice
  • Air Conditioning and Heating Unit Recommendations
  • Energy Habit Tips

Contact our Marketing and Development Representatives to schedule a Home Energy Checkup today.

Marketing and Development Representatives

Please call 800-489-7405 to speak with a Marketing Representative.

Ashley Copple


Doug Brandon


Jessica Gardner

Heber Springs

Calculate your homes energy efficiency

How your home uses electricity