- What are your hours?
- Our office hours are 8 a.m. to 5 p.m. Monday through Friday.
- How do I report an outage?
- Please call 888-827-3322, text "OUT" to 85700 or use our mobile app to report an outage.
- How do I pay my bill?
- We offer many ways to pay your bill. You can pay using our First Electric mobile app, our website, our office or by calling 844-729-3322.
- How do I get new service?
- You can request new service by completing an application on our app or you can call 800-489-7405.
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Member Information Update
If you would like to change your existing electric service in any manner or update your contact information, please call our office at 800-489-7405. Thank you for allowing us to serve you.