Need Help?

What are your hours?
Our office hours are 8 a.m. to 5 p.m. Monday through Friday.
How do I report an outage?
Please call 888-827-3322, text "OUT" to 85700 or use our mobile app to report an outage.
How do I pay my bill?
We offer many ways to pay your bill. You can pay using our First Electric mobile app, our website, our office or by calling 844-729-3322.
How do I get new service?
You can request new service by completing an application on our app or you can call 800-489-7405.

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The First Electric app is our free online bill payment system that also allows you to report a power outage and monitor your energy usage. If you are new to paying your bill online, you will need to create a First Electric app account.

Click here to log into the First Electric app or to create an account.

More ways to pay and billing options can be found on our website, www.firstelectric.coop, under the My Account tab.

Power outages happen – planned and unplanned. Our realtime outage map keeps you informed of the status of power in your area at all times.

Click here to check out First Electric’s outage viewer.

Maintenance and safety tips can be found on our website, www.firstelectric.coop, under the Safety tab.

The goal of First Electric’s audit program is to help you save money by identifying areas where your home’s energy efficiency can be improved. We offer two types of audits for your convenience.

First Electric also has an online Energy Advisor to answer your questions.

Check out the Energy Services tab on our website, www.firstelectric.coop, for options on energy audits, energy efficient products, energy saving tips and more!

Small Change That Changes Lives - More than $1 million funded in donations since 1998!

Participating in Operation Round-Up is easy. Each month, First Electric simply “rounds up” the electric bill of participating members to the next highest dollar. For example, a member’s monthly bill of $52.73 would be rounded up to $53, with the additional 27 cents going to the Operation Round-Up Trust fund. Donations are tax-deductible, and participating members are sent a summary of their yearly contributions in December and January. Click here to sign up.

Check the Community tab on our website, www.firstelectric.coop, to see other ways we help those we serve.

Mission Statement: “First Electric, improving quality of life.”

First Electric Cooperative Corporation is a not-for-profit electric distribution cooperative that was incorporated April 26, 1937, as the first electric cooperative in Arkansas under the direction of the Rural Electrification Act as signed by President Franklin D. Roosevelt.

First Electric energized its first power lines April 15, 1938, near Jacksonville, with three employees and served 150 members.

Today, First Electric serves more than 96,000 member accounts throughout parts of 18 counties in central and southeast Arkansas. The cooperative’s headquarters is located in Jacksonville, with four full-service offices in Bryant, Heber Springs, Perryville and Stuttgart.

Learn all there is to know about your co-op at www.firstelectric.coop under the About First Electric tab.

First Electric operates by these seven cooperative principles:

  1. Voluntary and open membership
  2. Democratic member control
  3. Members’ economic participation
  4. Autonomy and independence
  5. Education, training and information
  6. Cooperation among cooperatives
  7. Concern for community

Click to watch video on Facebook

Click the image above or here to watch the video on Facebook.

Now that you are familiar with some of the conveniences available to you, our member, please take a couple of minutes to complete our New Member Survey.

You will be entered into a drawing for a chance to win a bill credit!

Click here to take the survey.

 

www.firstelectric.coop • 800-489-7405

For the latest on products and services, outage updates and other news follow us on social media.

The First Electric app is our free online bill payment system that also allows you to report a power outage and monitor your energy usage. If you are new to paying your bill online, you will need to create a First Electric app account.

Click here to log into the First Electric app or to create an account.

More ways to pay and billing options can be found on our website, www.firstelectric.coop, under the My Account tab.

Power outages happen – planned and unplanned. Our realtime outage map keeps you informed of the status of power in your area at all times.

Click here to check out First Electric’s outage viewer.

Maintenance and safety tips can be found on our website, www.firstelectric.coop, under the Safety tab.

The goal of First Electric’s audit program is to help you save money by identifying areas where your home’s energy efficiency can be improved. We offer two types of audits for your convenience.

First Electric also has an online Energy Advisor to answer your questions.

Check out the Energy Services tab on our website, www.firstelectric.coop, for options on energy audits, energy efficient products, energy saving tips and more!

Small Change That Changes Lives - More than $1 million funded in donations since 1998!

Participating in Operation Round-Up is easy. Each month, First Electric simply “rounds up” the electric bill of participating members to the next highest dollar. For example, a member’s monthly bill of $52.73 would be rounded up to $53, with the additional 27 cents going to the Operation Round-Up Trust fund. Donations are tax-deductible, and participating members are sent a summary of their yearly contributions in December and January. Click here to sign up.

Check the Community tab on our website, www.firstelectric.coop, to see other ways we help those we serve.

Mission Statement: “First Electric, improving quality of life.”

First Electric Cooperative Corporation is a not-for-profit electric distribution cooperative that was incorporated April 26, 1937, as the first electric cooperative in Arkansas under the direction of the Rural Electrification Act as signed by President Franklin D. Roosevelt.

First Electric energized its first power lines April 15, 1938, near Jacksonville, with three employees and served 150 members.

Today, First Electric serves more than 96,000 member accounts throughout parts of 18 counties in central and southeast Arkansas. The cooperative’s headquarters is located in Jacksonville, with four full-service offices in Bryant, Heber Springs, Perryville and Stuttgart.

Learn all there is to know about your co-op at www.firstelectric.coop under the About First Electric tab.

First Electric operates by these seven cooperative principles:

  1. Voluntary and open membership
  2. Democratic member control
  3. Members’ economic participation
  4. Autonomy and independence
  5. Education, training and information
  6. Cooperation among cooperatives
  7. Concern for community

Click to watch video on Facebook

Click the image above or here to watch the video on Facebook.

Now that you are familiar with some of the conveniences available to you, our member, please take a couple of minutes to complete our New Member Survey.

You will be entered into a drawing for a chance to win a bill credit!

Click here to take the survey.

 

www.firstelectric.coop • 800-489-7405

For the latest on products and services, outage updates and other news follow us on social media.