Need Help?

What are your hours?
Our office hours are 8 a.m. to 5 p.m. Monday through Friday.
How do I report an outage?
Please call 888-827-3322, text "OUT" to 85700 or use our mobile app to report an outage.
How do I pay my bill?
We offer many ways to pay your bill. You can pay using our First Electric mobile app, our website, our office or by calling 844-729-3322.
How do I get new service?
You can request new service by completing an application on our app or you can call 800-489-7405.

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Community and Economic Development

First Electric serves more than 100,000 member accounts in portions of 18 counties in central and southeast Arkansas with affordable, reliable and accountable electricity. Now, First Electric has deployed and high-speed fiber-optic internet through Connect2First.

Building in a cooperative territory offers a myriad of advantages that can significantly impact your businesses success. First Electric is a member-owned and not-for-profit organization, meaning our primary focus is our members rather than maximizing shareholder profits. Moreover, being community-based, First Electric is deeply vested in local economic development, fostering a supportive environment for businesses to thrive.

Second, First Electric is known for their commitment to a sustainable energy source. We believe in a balanced approach to providing power to our members. Nearly 20% of the power First Electric’s members consume comes from hydro, wind, solar and biomass resources.

Lastly, First Electric prioritizes customer service, establishing strong relationships with their members and an environment for business growth and success. First Electric fosters a sense of partnership between the cooperative and its members, including local member-businesses.

Why Arkansas... Why First Electric?

Because Arkansas ranks #6 in lowest average electric prices, #4 in lowest cost of doing business, #4 in state inbound movers and #3 in lowest cost of living. The question is Why NOT Arkansas and First Electric?!

Learn more about Your Community

First Electric’s headquarters is located in Jacksonville with additional office locations in Benton, Heber Springs, Perryville and Stuttgart. We would love to have you join us.

Connect2First is a wholly owned subsidiary of First Electric Cooperative Corporation. They are driving innovation and economic development by introducing high-speed, fiber-optic internet to homes and businesses in central and southeastern Arkansas. Just like First Electric brought electricity to this area in 1937, that same pioneer spirit and commitment to improve quality of life drive Connect2First today.

High-speed internet access drives community and economic development through productivity of companies, workers, families, healthcare and education. 

Visit Connect2First's website to learn more about speeds, services, and availability today!