The Arkansas Public Service Commission has set a target date of May 3 to lift the moratorium to suspend all disconnections of electric services per the State of Emergency order issued by Gov. Asa Hutchinson. This means First Electric will resume disconnection of electric services for non-payment. Please call us immediately at 800-489-7405 to make payment arrangements. Learn More

Lower the Factors Impacting Your Higher Bills

Lower the Factors Impacting Your Higher Bills

Posted on January 27th, 2021

When winter cold snaps occur, your HVAC unit and water heater work harder, cycling on and off more often, which requires more electricity.

Heating costs often account for the majority of your home’s winter time energy usage, which means your bill can be higher than normal. Even when members use other sources of heat, such as a space heater, those items only contribute to higher usage.

Make sure emergency heating settings on your thermostats aren’t turned on, and be aware that space heaters and similar auxiliary devices are highly inefficient.

Billing cycles may also impact your bill. Billing cycles can range from 25 to 35 days depending on the dates billed. More days in a billing cycle may make your bill seem higher than normal.

Help lower the factors impacting your bill by doing the following:

  • Download and use the First Electric mobile app to monitor your energy use. It’s free and available in the Apple and Android app stores.
  • Ask about our billing and payment options. Contact a member service specialist at 800-489-7405.
  • Find energy savings tips on our website.

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