Need Help?

What are your hours?
Our office hours are 8 a.m. to 5 p.m. Monday through Friday.
How do I report an outage?
Please call 888-827-3322, text "OUT" to 85700 or use our mobile app to report an outage.
How do I pay my bill?
We offer many ways to pay your bill. You can pay using our First Electric mobile app, our website, our office or by calling 844-729-3322.
How do I get new service?
You can request new service by completing an application on our app or you can call 800-489-7405.

Thanks for your message. We’ll follow up soon.

There was a problem submitting your request. Please try again.

Need a Little Help Paying  Your Winter Electric Bill?

Need a Little Help Paying Your Winter Electric Bill?

Posted on December 29th, 2023

The Low-Income Home Energy Assistance Program (LIHEAP) provides help paying heating costs in the winter months to qualifying individuals and families.

In January, applications will be accepted on a first-come, first-served basis, as long as funds are available. Businesses are excluded from receiving this benefit.

Please check eligibility at your local Community Action Agency (CAA) at

View All News