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What are your hours?
Our office hours are 8 a.m. to 5 p.m. Monday through Friday.
How do I report an outage?
Please call 888-827-3322, text "OUT" to 85700 or use our mobile app to report an outage.
How do I pay my bill?
We offer many ways to pay your bill. You can pay using our First Electric mobile app, our website, our office or by calling 844-729-3322.
How do I get new service?
You can request new service by completing an application on our app or you can call 800-489-7405.

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Peak Alert!

Peak Alert!

Posted on June 27th, 2022

Reduce your energy use on days when temperatures are above 90 degrees from 3 - 8 p.m. by following these easy tips:

  • Avoid running your dishwasher and doing laundry during peak energy use hours.
  • Raise your thermostat a few degrees to help conserve energy.
  • Turn off lights in empty rooms.
  • Reduce your hot water use by taking showers after 8 p.m.
  • Use the microwave or grill outside instead of using the oven or stove.
  • Unplug electronic devices when not in use.
  • Check your HVAC filter monthly, and change as needed.
  • Check for air leaks around windows, recessed lighting and attic flues. Seal the leaks with caulk or expandable foam.
  • Make sure your walls and attic have adequate insulation.
  • Turn on ceiling fans in occupied rooms to circulate air and help reduce the need for air conditioning.
  • Install smart, programmable thermostats to save energy by adjusting temperatures based on your schedule.
  • Use the free First Electric mobile app to monitor your energy use.

Your help with energy efficiency now can result in savings for you later.

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