The Arkansas Public Service Commission has set a target date of May 3 to lift the moratorium to suspend all disconnections of electric services per the State of Emergency order issued by Gov. Asa Hutchinson. This means First Electric will resume disconnection of electric services for non-payment. Please call us immediately at 800-489-7405 to make payment arrangements. Learn More

Maintain a Safe Zone Around Pad-Mounted Transformers

Maintain a Safe Zone Around Pad-Mounted Transformers

Posted on March 30th, 2021

While overhead power lines are mounted on utility poles, pad-mounted transformers, switch boxes and pedestals are at ground level. Pad-mounted transformers should be avoided and kept clear so lineworkers can maintain the equipment.

  • Never touch, climb or play on pad-mounted transformers. Never put fingers, sticks or other objects through cracks in the transformer.
  • Keep the area surrounding the pad-mounted transformer clear so that lineworkers can safely maintain it as needed. Keep shrubs, plants, trees, buildings, fences and other structures at least 12 feet away from the transformer door (lock side) and three feet away from the other sides.
  • Never dig near a pad-mounted transformer. They are surrounded by underground cables. Hitting the cable could result in serious injury due to electrical shock. It could also cause disruption of service. Always call 8-1-1 before you dig.
  • Report problems. If you notice anything amiss, like an unlocked transformer or one that has been damaged, please contact us immediately at 800-489-7405.

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