Need Help?

What are your hours?
Our office hours are 8 a.m. to 5 p.m. Monday through Friday.
How do I report an outage?
Please call 888-827-3322, text "OUT" to 85700 or use our mobile app to report an outage.
How do I pay my bill?
We offer many ways to pay your bill. You can pay using our First Electric mobile app, our website, our office or by calling 844-729-3322.
How do I get new service?
You can request new service by completing an application on our app or you can call 800-489-7405.

Thanks for your message. We’ll follow up soon.

There was a problem submitting your request. Please try again.

Crews Assist with Power Restoration in Louisiana Caused by Hurricane Laura

Crews Assist with Power Restoration in Louisiana Caused by Hurricane Laura

Posted on September 28th, 2020

First Electric dispatched linemen, right-of-way crewmen, equipment and trucks on Sept. 2 and Sept. 16 to assist Beauregard Electric Cooperative in DeRidder, LA with power outage restoration efforts caused by Hurricane Laura.

Beauregard Electric initially reported that 42,872 of its 42,962 meters were out.

“When the weather is at its worst, our crews are at their best,” President/CEO Don Crabbe said. “We are always ready to assist our fellow cooperatives in their time of need.”

The men were housed in a “tent city” that adheres to pandemic guidance to protect them from the COVID-19 virus. Special air filters capable of removing 99.4% of the virus were installed on the HVAC equipment and beds were spread out farther than would normally be done.

The crews stayed on the assignment for 14 days. After 14 days, additional crews were rotated into service.

First Electric was one of eight electric cooperatives in Arkansas participating in the mutual aid.

The first group of crewmen were dispatched on Sept. 2 to assist Beauregard Electric Cooperative in DeRidder, LA with power restoration. They safely returned home on Sept. 15. [UPPER PHOTO BEFORE ARTICLE]

The second group of crewmen were dispatched on Sept. 16 and scheduled to return home on Sept. 29. They also assisted Beauregard Electric Cooperative in DeRidder, LA with power restoration. [ABOVE]

PHOTOS BY ASHLEY COPPLE

View All News