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What are your hours?
Our office hours are 8 a.m. to 5 p.m. Monday through Friday.
How do I report an outage?
Please call 888-827-3322, text "OUT" to 85700 or use our mobile app to report an outage.
How do I pay my bill?
We offer many ways to pay your bill. You can pay using our First Electric mobile app, our website, our office or by calling 844-729-3322.
How do I get new service?
You can request new service by completing an application on our app or you can call 800-489-7405.

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Stay informed with outage alerts

Stay informed with outage alerts

Posted on October 30th, 2019

First Electric members can now be notified by text when an outage occurs at their home or business. And, we’ll notify you as soon as your power is safely restored. To enroll in text notification –

  • Create a new text message from your phone and type “FECC” in the body of the message
  • Send the text to number “85700”

Your cell number must be on file with First Electric in order for this free service to work. Call 800-489-7405 to add your number to your account. Please allow 24 hours for the system to update your information. Once your account is updated, then enroll in text notification using the steps above.

Type “FECC STOP” to opt out of this free service at any time.

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