First Electric Coronavirus Response - For the safety of our members, customers and employees during the COVID-19 outbreak, our lobbies will be closed in Bryant, Heber Springs, Jacksonville, Perryville and Stuttgart until further notice. Drive-thru services will remain open at all locations from 8 a.m. to 5 p.m. The Stuttgart office will have a payment drop-off at the front entrance doors. Members can still make payments and manage their accounts through the First Electric App. Learn more. IN THE MATTER OF ADMINISTRATIVE ORDERS RELATING TO THE COVID-19 STATE OF EMERGENCY, DOCKET NO. 20-012-A ORDER N0. 1, outlines the Emergency Order. It’s also available to First Electric members upon request.

Stay informed with outage alerts

Stay informed with outage alerts

Posted on October 30th, 2019

First Electric members can now be notified by text when an outage occurs at their home or business. And, we’ll notify you as soon as your power is safely restored. To enroll in text notification –

  • Create a new text message from your phone and type “FECC” in the body of the message
  • Send the text to number “85700”

Your cell number must be on file with First Electric in order for this free service to work. Call 800-489-7405 to add your number to your account. Please allow 24 hours for the system to update your information. Once your account is updated, then enroll in text notification using the steps above.

Type “FECC STOP” to opt out of this free service at any time.

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