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Please call 888-827-3322, text "OUT" to 85700 or use our mobile app to report an outage.
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You can request new service by completing an application on our app or you can call 800-489-7405.

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Operation Round-Up

Operation Round Up Logo"Small Change that Changes Lives"
More than $1.47 million funded in donations since 1998

Operation Round-Up allows First Electric members to help support worthwhile projects in our communities and scholarships for students. 

Participating in Operation Round-Up is easy. Each month, First Electric simply "rounds up" the electric bill of participating members to the next highest dollar. For example, a member's monthly bill of $52.73 would be rounded up to $53, with the additional 27 cents going to the Operation Round-Up Trust fund. Donations are tax deductible, and participating members are sent a summary of their yearly contributions in December and January.

The Operation Round-Up Trust fund is overseen by a nine-member board of community members, who are selected to serve by First Electric's board of directors. The trustees meet quarterly to review donation applications and select the recipients. First Electric pays all administrative expenses for the program, which allows all "rounded up" monies to be used for nonprofit donations and college scholarships. Since its inception in 1998, the Operation Round-Up program has awarded more than $1.47 million in donations to nonprofit organizations and college scholarships.

Meetings are held the first week of each quarter. The deadlines for nonprofit donation requests will be as follows:

1st Quarter deadline – March 15

2nd Quarter deadline – June 15

3rd Quarter deadline – September 15

4th Quarter deadline –November 15 

Members can sign up below, call 800-489-7405 or stop by a First Electric office. Nonprofit organizations that would like to apply for funds can download the application

Click here to complete Operation Round-Up application online. 


(Get Adobe Acrobat Reader to view the pdf above.)


First Electric members fund donations to 20 nonprofits in April 2024

Operation Round-Up, a First Electric member-supported program, awarded $27,750 to local organizations on April 4, 2024. The donations were made possible through the generosity of First Electric members who volunteer to have their bill rounded up to the next even dollar each month.

Members may enroll by calling 800-489-7405 or by submitting the form below.

Recipients by county include:

Cleburne County

  • Breakin Bread Community Kitchen - $2,000
  • Sugarloaf Heritage Council, Inc. - $1,000
  • The Genesis Project - $2,000 

Conway County

  • Arkansas Single Parent Scholarship Funds of Conway County - $500

Garland County

  • Arkansas Single Parent Scholarship Funds of Garland County - $ 250

Grant County

  • Arkansas Single Parent Scholarship Funds of Grant County - $ 250

Lonoke County

  • Options Pregnancy Center - $1,500
  • Arkansas Single Parent Scholarship Funds of Lonoke County - $1,500
  • Beyond Boundaries Inc. - $2,000

Pulaski County

  • Fishnets Missions - $2,000
  • Arkansas Single Parent Scholarship Funds of Pulaski County - $1,500
  • Here to Help Foundation - $2,000
  • AR Kids Read - $2,000
  • Methodist Family Health Foundation - $1,000

Saline County

  • New Beginnings Pregnancy Center of Saline County - $1,500
  • Arkansas Single Parent Scholarship Fund of Saline County - $1,500
  • Imagination Library of Saline County - $ 2,000

White County

  • Antioch Volunteer Fire Department - $ 2,000

    Yell County

  • Hollis Improvement Council - $ 1,000
  • Arkansas Single Parent Scholarship Funds of Yell County - $ 250

 

Operation Round-Up Member Enrollment Form

Name

Address


Operation Round-Up Winners