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- What are your hours?
- Our office hours are 8 a.m. to 5 p.m. Monday through Friday.
- How do I report an outage?
- Please call 888-827-3322, text "OUT" to 85700 or use our mobile app to report an outage.
- How do I pay my bill?
- We offer many ways to pay your bill. You can pay using our First Electric mobile app, our website, our office or by calling 844-729-3322.
- How do I get new service?
- You can request new service by completing an application on our app or you can call 800-489-7405.
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Benefits of Tree Trimming
Posted on March 1st, 2021
Clearing trees and overgrown vegetation is vital to provide safe, reliable power.
We clear areas in our service territory, known as right-of-ways, to:
- Help reduce power outages
- Keep lines clear of trees and limbs
- Restore power outages more quickly
- Keep crews and our community safe
- Reduce unexpected costs for repairs
Vegetation management improves service reliability for you — our members!
Learn more about our Vegetation Management Program
View our map of scheduled vegetation maintenance
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