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What are your hours?
Our office hours are 8 a.m. to 5 p.m. Monday through Friday.
How do I report an outage?
Please call 888-827-3322, text "OUT" to 85700 or use our mobile app to report an outage.
How do I pay my bill?
We offer many ways to pay your bill. You can pay using our First Electric mobile app, our website, our office or by calling 844-729-3322.
How do I get new service?
You can request new service by completing an application on our app or you can call 800-489-7405.

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Home Improvement Loans

With First Electric Cooperative's Home Improvement Loan Program, you don't have to put off upgrading the energy efficiency of your home any longer. The program will allow you to finance the following energy-saving items at a competitive, fixed-interest rate:

  • Heat pumps  and related improvements associated with heat pump installation
    • Duct systems
    • Duct sealing
    • Thermal improvements  insulation, caulking and ventilation
    • Windows and doors
    • Electric service upgrades
  • First Electric products  purchases less than $500 may be applied to your electric bill and paid in monthly installments
    • Generlink generator transfer device (available at First Electric offices)
  • Portable home generators

 First Electric's home improvement loans have many attractive features:

  • Borrow as little as $500 or as much as $15,000
  • Terms from 12 to 60 months
  • Fixed-interest rate for the life of the loan
  • No pre-payment penalty
  • Payments included on monthly electric bill

 Other loan terms and features:

  • Borrower must own and occupy the property and demonstrate adequate credit history
  • Eligible property includes only single-family dwellings that are primary residences and are served electric power by First Electric
  • Loans between $500 and $2,500 secured with an equipment lien
  • Loans more than $2,500 secured with a property mortgage and equipment lien
  • $20 filing fee for loans under $2,500 and $60 filing fee for loans more than $2,500

 To learn more or apply for a loan, please read and complete the following attached documents:

  1. Complete description of Home Improvement Loan Program
  2. Member Flow Chart/Check List for Application Process
  3. Home Improvement Loan Program Credit Application (6.36 MB) 
  4. Credit Report Release
  5. Heat Pump Dealers

(Get Adobe Acrobat Reader to view the pdfs above.)

For more information on First Electric Cooperative's Home Improvement Loan Program, contact any local First Electric Cooperative office and ask for a marketing representative or contact us by e-mail